Best Bank for Collateral Trusts winner: Wells Fargo

Wells Fargo was commended for its timely, experienced and professional service, as well as its reliability.

One participant said: “They are efficient, secure and offer a good client contact.”

Another added: “They offer a good service and great work in Asia and globally, as well as a great level of expertise.”

Wells Fargo is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance.

Headquartered in San Francisco, Wells Fargo carries out business in 36 countries across approximately 90 businesses.

At the end of the second quarter of 2014, Wells Fargo ranked fourth in assets among US banks and was the world’s most valuable bank by market capitalisation.

“They are efficient, secure and offer a good client contact.”

Deutsche Bank—Germany’s leading bank—which came in at second place, was well recognised throughout, with participants commenting on the company’s proven efficiency and proactive client contact.

BNY Mellon, a company founded in 1784 by Alexander Hamilton, gained the third spot.

With a strong focus on innovation, the bank has continued to hold a pioneering position within the industry, receiving commendation for its thorough understanding of the industry’s requirements and professionalism.

Citi was next in line with a score of 6.21. Citi has clients in 40 countries and transacts in more than 160 countries and jurisdictions, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

Claiming fifth place was JP Morgan, which has been an active player in the industry for more than 200 years.

With a score of 6.12, the bank was well recognised throughout and was commended for its level of service and professionalism.

The companies in the shortlists seen here were selected based on the first stage of the research, conducted via phone interviews and open online polls. Respondents were asked to name two companies they regard highly in this category. They were then asked to give details of why they had chosen these firms.

The shortlist for this category reflects the companies mentioned the most frequently.

The researchers then approached the market a second time and, using this shortlist presented in a random order, asked respondents to score each company out of ten based on how they perceive the quality of the products, services and expertise of each. It is the results of this part of the survey that are shown here.

More than 500 respondents took part in each part of the survey respectively.

The score shows the average score out of ten that each company received in stage two of the survey.

The shortlist was presented to respondents in a random order.