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26 March 2018News

AI: insurers must mimic Google, Facebook and Amazon

By and large, insurance companies are digital immigrants, ie, they traditionally did not leverage digital and data to create competitive capabilities. To transform they must learn from digital natives such as Amazon, Facebook, Google, etc.

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22 March 2018   Artificial Intelligence (AI) agents will take over many decisions from humans in future, but they cannot legally be held liable for those decisions, creating new liability challenges to the insurance industry, according to a new report by Allianz.