WTW global ICT business leader to exit after 16 years; new head revealed

Global broker  WTW (Willis Towers Watson) has appointed a new head of Insurance Consulting and Technology (ICT) business as Alice Underwood (pictured, right) prepares for departure after 16-years with the company.

Underwood is set to retire in August. She joined the firm 16 years ago and has been head of ICT since 2017, leading the business through a period of major growth.

Frank Schepers (pictured, left) has been appointed to lead the ICT business, following a handover period with Underwood. He will be based in Germany and join  WTW’s Risk & Broking segment leadership team.

Schepers has been with  WTW, and its predecessor companies, since 1994 when he joined as a consultant. He has held several senior leadership roles within ICT in that time, including Risk Consulting & Software leader for Germany and then Northern and Central Europe. He was appointed head of ICT for the EMEA region between 2015 and 2018 before taking on a new role leading major, strategic projects for some of  WTW’s most significant clients.

Adam Garrard, head of Risk & Broking at  WTW said: “We are delighted to have appointed Frank to lead our ICT business globally, following a thorough internal and external search for Alice’s successor. Frank has been instrumental in expanding ICT’s services and embedding the important links between the business’ consulting services and technology solutions that have made it such a powerful force in the market.

“We are confident that Frank will build on the exceptional leadership that Alice has provided over the last five years and we wish Alice and her family all the very best for her retirement.”

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