Tokio Marine unit shakes up structure to power profitable expansion

In a strategic bid to fuel its growth and profitability, Tokio Marine HCC International (TMHCCI), a subsidiary of global insurer  Tokio Marine Group, has restructured its technology and operations divisions with new C-suite appointments.

The insurer has moved to simplify the structure of its IT and operations teams to elevate its strategic position within the business, having “grown significantly” since 2017.

Des Burke (pictured right), who led the transformation of the insurer’s technology and establishment of its architectural capabilities as chief information officer at TMHCCI, has been promoted to group chief operations officer.

Burke joined the business in 2021 from Lloyd’s and has over 25 years’ experience in operations and technology roles at large corporations in a range of sectors.

In his new role, Burke will have responsibility for areas such as architecture, technology, data, procurement, business transformation, enterprise change, claims and underwriting operations. He will report to Barry Cook, chairman and chief executive officer of TMHCCI and will join the TMHCCI board.

As a result of Burke’s promotion, Nicki Tang (pictured left), the current head of technology shared services has been promoted to chief information officer. She joined TMHCCI in 2019 as head of business intelligence and has held a range of similar roles in various sectors over the last 20 years.

Additionally, David Fletcher has been promoted to chief analytics and innovation officer expanding his current accountabilities, while Nick Scully (pictured centre), head of procurement, will take on additional accountability for workplace management (property and facilities) and travel, both also reporting to Burke.

Commenting on the changes, Cook said: “With this restructure, we now have all the key levers to support our continued growth in place, under one structure and one leader.

“We have long recognised that technology and data are key to our future growth and this approach moves our IT, Data and Operations into a far more strategic position than they had been previously.

“I am delighted that we have been able to appoint Des, David, Nicki and Nick from within, reflecting the strength of talent we have in these core disciplines. I am confident we have the right approach and team to power future expansion and profitability.”

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