Start-up looking to revolutionise claims management attracts $3m funding

Insurtech start-up handdii, a digital platform designed to simplify the property claims management process, has secured a $3 million seed investment.

The seed round was led by Brick & Mortar Ventures, with participation from Nine Four Ventures and Australia-based Scale Investors and Fifty-Second Celebration.

handdii says it is on a mission to revolutionise the claims management process. Its digital platform connects insurance companies and their customers directly to a pre-vetted, highly rated network of local contractors. The platform structures data requests, standardises workflows, improves transparency for policyholders, and transitions claims management from a cumbersome manual, offline process to a cloud-native system of record.

The company has established partnerships with insurer Allianz in Australia and insurtech Hippo Insurance Services in the US, and has a strong pipeline of new customers expected to launch in 2021.

handdii will use the funding to secure key talent, expand contractor networks in both the US and Australia and invest in strategic integrations including a Guidewire ClaimCenter Ready for Guidewire app in the Guidewire Marketplace.

"Having faced the challenges of leading a claims operation myself we launched handdii three years ago to transform the way small claims are handled," said Kathryn Wood, handdii's COO and co-founder. "We are delighted to have leading U.S. construction and prop tech VCs Brick and Mortar and Nine Four join handdii as we solidify and expand our operations both in the United States and Australia.

Darren Bechtel, founder and managing director of Brick and Mortar Ventures, added: "The role of the contractor is critical in the property damage claims experience, as they are working at the physical front line of the insurer's customer interface. The handdii platform streamlines the process of managing the requirements of the insurer, which in turn frees up time for contractors to focus on what's really important - delivering quality work and an outstanding homeowner experience while performing repair work inside, on top, under, or around someone's home."

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