Sedgwick reshuffles top management; eyes Asia expansion in 2021

Technology-driven risk solutions provider Sedgwick has unveiled strategic leadership changes in a move aimed at bolstering its presence in Singapore and Asia. The company believes the new structure will position it to deliver on its growth promise for a strong 2021 and beyond.

Paul Hough, who currently serves as president director of Sedgwick’s operations in Indonesia, will assume the role of CEO for Singapore, effective January 2021. Hough has over 25 years of experience in Asia, in a wide variety of major and complex loss claims, including mechanical/electrical breakdown, contractors all risks (CAR), flood, earthquake, tsunami and attendant business interruption/delay in start-up (DSU) losses.

Thangarajah Thangamany, director of property for Sedgwick in Singapore, has been promoted to chief operating officer for Singapore effective from December 1, 2020. Thangamany is an experienced loss adjuster and operations manager with over 23 years of experience, 12 of which with Sedgwick in Singapore, where he led teams and handled multimillion-dollar claims.

Furthermore, David Seng, the current CEO of Singapore operations, will take on a new role, and be part of Sedgwick’s major and complex loss, Asia operations. He will assume the role of head of property, and senior regional major and complex loss adjuster, effective January 2021.

Seng has extensive experience in major and complex property and construction losses across multiple Asia-Pacific markets, including Malaysia, Singapore, Australia, Oman, Sri Lanka, Taiwan, Guam and the Marshall Islands. In his new role as head of property and senior regional adjuster for Asia, Seng will be a driving force in the operational delivery of major and complex loss services and the advancement and usage of Sedgwick’s digital capabilities in the region.

Finally, Nicki Dunn has been promoted to head of TPA and client services – Asia. Dunn has been with Sedgwick for the last four years. She will now assume additional responsibility as head of client services, Asia.

James Ong, Sedgwick CEO for Asia, said: “As we announce this new management structure, I look forward to working with Paul, Thanga, David and Nicki to deliver on our growth promise for a strong 2021 and beyond. These appointments are part of our strategic effort to strengthen our presence in order to better serve clients in Singapore and Asia, and elevate their customer experience.”

Ian Muress, Sedgwick CEO for international, added: “These appointments are a true reflection of our strong commitment to developing our people to deliver the best service and outcomes for our clients as we strive to stay at the top of our game. I am confident this new leadership team will lead us to even greater success in Asia and beyond.”