Pen Underwriting creates new UK hub with senior MS Amlin & Verisk hires

Pen Underwriting has launched a new regional claims hub in Chelmsford, UK drawing a trio of senior hires from  MS Amlin and  Verisk with experience in managing and resolving complex property and liability claims.

The new hub will be dedicated to managing commercial property and liability claims, which will complement Pen's existing team of specialists in Manchester.

As part of its investment in the southern hub, Pen has appointed two experienced technical leads for liability and commercial property claims respectively, as well as a specialist in large and complex liability losses. The expanded footprint of claims specialists will enable Pen to draw on a wider talent pool aligned with regional insurance hubs as it looks to further enhance its in-house claims capabilities as a virtual insurer.

Simon Jenkinson has joined Pen as technical claims team leader – liability, bringing nearly 20 years’ experience as a complex and large loss practitioner managing and settling a diverse range of claims from employers’ liability (EL) and public liability (PL), to product recall and medical malpractice.

Jenkinson joins from MS Amlin where he spent the past 17 years, including six years on the complex and large loss team as a casualty adjuster. He will be responsible for heading up Pen’s technical capabilities and strategy, including policy indemnity, team training, strategic negotiation and claims resolution.

Annahita (‘Anna’) Mansourpour has been appointed technical claims team leader – property, bringing more than 10 years’ experience in claims management as a technical specialist. Mansourpour began her insurance career as a major loss graduate at Cunningham Lindsey in 2009, before spending seven years at Aviva and joins Pen from the insurance solutions division of Verisk. She has experience as a case manager in technical claims services, working on high value commercial property claims including global corporate and property portfolios.

Finally, Paul Clayton has joined Pen in the Chelmsford hub as a senior claims handler, specialising in large and complex liability losses. Clayton has more than 20 years’ experience in casualty claims and is a graduate of the Chartered Institute of Legal Executives (CILEX). He joins from MS Amlin, where he held a similar role and used his expertise to resolve a broad range of EL and PL claims, as well as those arising from third party property damage.

Matt Hope, commercial property & liability claims manager at Pen Underwriting, said: “We couldn’t be happier that Simon, Anna and Paul have chosen to join Pen, as we move forward with one dedicated team for property and liability claims across two locations.

“Such depth of knowledge and experience across both claims disciplines does not come to market very often, especially from a technical standpoint in dealing with complex claims. They are all fantastic additions to our wider team, and will be brilliant support for new joiners as we build out our new hub in Chelmsford and expand the team further in the new year.”

Billy Hinken, claims director at Pen Underwriting, said: “We recognise that in this competitive market, talent has choice. That’s why, at Pen, we pour just as much energy into creating an environment that is collaborative and supportive, and one where progression is always possible, as we do in offering challenging and rewarding work.

“We know that to get the best claims outcomes for our brokers and their clients, it is not enough to recruit the right skill sets, with the right experience. Our colleagues need to share our problem-solving approach and have a real passion for claims – just as Simon, Anna and Paul do.”

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