Lockton snags Marsh leader to accelerate UK P&C retail business

Global insurance broker  Lockton has recruited a senior Marsh executive to accelerate the expansion of its UK property/casualty retail segment, which it claims has witnessed a 21% yearly increase in new clientele.

Clarissa Franks (pictured) will join Lockton in November as head of UK P&C retail. She will report into the European CEO, EJ Hentenaar, and work with Tony Hardy, head of UK P&C, to transfer over the retail area of his responsibilities.

Lockton said Franks will play a key role in accelerating the expansion of the UK P&C retail division. Over the past year, the division has seen a growth of 21% on the previous year.

Franks brings over 15 years of experience to her new role. She joins from Marsh where she held a series of senior leadership roles, most recently as the retail placement leader for Marsh UK and Ireland’s three client-facing divisions – risk management, corporate and commercial – where she was responsible for placement strategy and execution. She was also a member of the executive committee responsible for the leadership of the risk management division and has worked on placements for some of Marsh’s largest global clients.

Hentenaar, European chief executive officer, Lockton, said: “Throughout her career, Clarissa has excelled by going the extra mile, adding value and building relationships based on trust. As we continue to expand the division, it is crucial that we have the right people in place. As a firm that grows one handshake at a time, nurturing our culture is a priority. Clarissa is the ideal candidate to build on our success, while preserving the values and philosophy that makes Lockton unique.

“I am looking forward to working with her and bringing her in-depth knowledge, experience and expertise to Lockton’s retail offering as we realise the significant opportunities available to us in the UK market.”

Hardy added: “Lockton P&C Retail has enjoyed 31% revenue growth over the past two years with all offices in the national business retaining and winning clients. The appointment of Clarissa as Head of Retail is a key part of our long-term succession planning. She is the best of the best and knows how to drive meaningful change, while maintaining the client centric culture we have created. I am thrilled to have her on board and to see the positive impact she has on our offering to clients.”

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