Hiscox rolls out new full cycle digital-trading broker extranet

London-listed specialist insurer  Hiscox has launched a broker extranet it described as being the first full-cycle, digital-trading extranet built by an insurer to support integration into broker’s Acturis back office.

The new extranet is created in partnership with brokers to ensure the functionality of the platform and is supported by web chat and a dedicated eTrade team. It offers the ability to get a quote within seconds and fully manage clients’ policies, including new business, mid-term adjustments and renewals. Key products including PI Combined, CyberClear and new Office Combined will be available, and customer data can be downloaded straight onto Acturis removing the need to re-key.

Jodi Cartwright, distribution director at Hiscox UK, said: “Our new extranet has been created by brokers, for brokers. The functionality mirrors what’s most important to them and the result is a simple and intuitive platform that makes doing business with us easier. It enables brokers to be more responsive to the needs of their clients, to make changes and renewals in real time and all with the support of the Hiscox eTrade team. Digital trading is a priority for Hiscox and this is an important step in our investment journey.”

Theo Duchen, co-CEO of the Acturis Group, added: “We are delighted to partner with Hiscox in delivering an innovative digital solution for PI. The portal offers a streamlined journey, making it quick and simple for brokers to offer a great product to their customers.”

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