Hiscox moves Europe CEO to new chief transformation officer role

Specialist global insurer Hiscox has appointed Stéphane Flaquet, who currently serves as CEO of Hiscox Europe, as its chief transformation officer in a move to simplify and streamline the group's existing operating model.

In this newly created role, Flaquet will be responsible for establishing group-wide change governance, driving more effective use of data and enhancing operational effectiveness. He will oversee the delivery of Hiscox’s multi-year, cross-geography transformation programmes, working with business units as well as functions such as claims and IT.

Flaquet will become a member of the Hiscox operating committee and will report to group CEO Bronek Masojada.

Meanwhile, Robert Dietrich, managing director of Hiscox Germany, will become acting CEO of Hiscox Europe with immediate effect.

Flaquet has been with Hiscox since 2010, originally serving as chief operating officer for Europe, based in Paris. In 2012 he relocated to London as chief information officer, a role he held until 2016 when he became CEO of Hiscox Europe. Under his leadership, Europe has delivered four years of profitable growth, improved operational efficiency, and technology transformation.

Prior to joining Hiscox, Flaquet worked across a number of sectors within financial services for companies such as Paribas, CapitalOne and AIG, in France, the United Arab Emirates and Spain.

Masojada said: “There are opportunities ahead in all our business areas and our multi-year investment in technology means we are well placed to grasp them. In his new role, Stéphane will help drive the ongoing evolution of our business model to ensure we are fit for the future. Stéphane brings to the role proven leadership ability, excellent strategic and operational knowledge, as well as a passion for driving digital change and I look forward to working with him in this new capacity.”

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