Global loss adjuster McLarens expands leadership to match growth

Global loss adjuster  McLarens has installed a new leadership team and structure in the UK and Ireland reflecting the scale and size of the business, which it claims has “doubled” in the past four years, both in terms of headcount and turnover.

The move results in 45 leadership positions within the UK & Ireland business, with new roles further strengthening the team and positioning the business for future growth. This includes bringing executive managers into the leadership structure, alongside the creation of new leadership roles to reflect the growing importance of compliance and data. The changes also create greater demarcation between senior positions to ensure clearer roles and responsibilities, the company said.

The business now boasts 350 staff across twelve specialist practices and a growing stable of adjacency businesses spanning surveying, mitigation, and forensic investigation.

Steven Wallace (pictured), who has been promoted to the expanded role of managing director of McLarens EMEA, taking responsibility for the UK & Ireland, Europe, the Middle East & Africa, said: “This is a hugely positive development and reflects how far we’ve come as a business. McLarens is now a multi-disciplinary business of considerable scale and increasing diversity. It’s crucial that we provide the business with a strong foundation for the next phase of our development.

“We recognise that the prior exec team that has led the business for many years needs a broader, more diverse and more integrated skillset to tackle the challenges and opportunities ahead. The introduction of Finance, HR and Legal onto the board, alongside Data & Analytics and Compliance will ensure these important functions are central to the business’s strategy. At the same time, our technical leaders remain at the core of our leadership. These are exciting times, and McLarens has never been stronger.”

Key changes would include senior practitioners from across operational and business management joining its leadership team. McLarens’ senior management board will include representation from finance, human resources, and legal. Liz Tubb, group general counsel; Tushar Nimbalkar, finance director EMEA; and Emma Youatt, HR director EMEA, all join the new board.

David Gillan takes control of UK loss adjusting operations; Kieran Gallagher will take the reporting line from McLarens’ expanding adjacencies and emerging practices; Neil Baldwin takes control of commercial development; and Toby Knight has been appointed to a new role of property practices director to oversee the business’ commercial property, private clients & estates and real estate practices. David Walker retires from his role as executive director moving into a global consultancy role with McLarens.

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