DUAL North America shuffles executives to shape growth strategy

DUAL North America, a part of Howden Group Holdings’ specialist underwriting arm DUAL Group, has tapped its chief financial officer for the post of chief of staff to lead the execution of certain strategic initiatives across the company.

Michelle Roccoforte (pictured) as been appointed to chief of staff from her current role of chief financial officer. She will be a strategic advisor and partner to John Johnson, CEO of DUAL North America, and other executives, working closely with the team to drive growth and achieve annual goals, and overseeing day-to-day activities.

Kristopher Finsel, as chief financial officer of DUAL North America, has assumed the financial oversight of all DUAL subsidiaries.

Roccoforte previously held the role of chief financial officer of Align Financial Holdings, a subsidiary group of companies acquired by DUAL in 2021, and was responsible for leading their corporate and financial operations. She has more than 30 years of experience in insurance accounting both in corporate and premium accounting.

“I am truly excited to have Michelle in this role advising me and our leadership team,” said Johnson. “Over the last 22 years, I have had the privilege to work with Michelle between two companies and see her grow from Staff Accountant to her most recent position as Group CFO for Align Financial Holdings. She is an incredibly hard-working and dedicated leader. Her passion for creating a positive environment for our team and for building a thriving business will be key in DUAL’s long-term success.”

Roccoforte commented: “As our business continues to grow, I am honored to take on this new challenge as Chief of Staff and am grateful for the opportunity to further drive the company’s strategic vision forward. I look forward to continuing to work with the executive team to build a culture of collaboration, innovation, and excellence for our employees and our partners.”

DUAL North America is a specialty programme administrator offering property, casualty, and financial lines products through several specialised operating subsidiaries, operating through 14 locations throughout North America. The company has transacted over $1.5 billion in gross written premium in 2022 across over 25 insurance products.

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