Delta Insurance appoints new chief operating officer to support global growth plans

Singapore and New Zealand specialty underwriting agency Delta Insurance has appointed a new chief operating officer (COO).

Kent Chaplin is joining the group to support its global growth plans. Chaplin is the former chief executive officer and regional head for Lloyd’s in Asia-Pacific and had worked in Singapore for Lloyd’s from 2011 to 2018. He then joined US-headquartered company DXC Technology, leading their global reinsurance and specialty sales vertical out of Singapore. He has more than 25 years’ experience in the insurance industry with strengths in insurance law, executive management, underwriting oversight, claims, operations, compliance and regulatory affairs, strategy and market development.

Delta group managing director Ian Pollard said the decision to appoint a COO arose from Delta’s strategic planning sessions in late 2020 as the company looked at the long-term future of the business and the insurance industry. “Last year, we saw very positive growth for Delta in New Zealand – almost 25 percent - and double that in the Asia-Pacific region, despite the impact of COVID-19.

“That growth has encouraged us to significantly broaden our footprint in Asia-Pacific and beyond – becoming more global in our outlook.”

Pollard said appointing Chaplin was a logical step once Delta’s future aspirations and ambitions were clarified and confirmed. “Kent joined us in 2019 as an advisor to our board with vast experience of our markets, and in the time he’s been in that role we’ve been greatly impressed with his insights, knowledge and guidance. When we looked at the long-term directions and needs of the business on the global stage, what he offered was a perfect fit. We see his appointment in this more direct, full-time role as a key to taking us to that next level and we’re thrilled to have him on the team.”

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