Crawford & Company expands in LatAm market with acquisition

Crawford & Company, a provider of claims management solutions, has bolstered its presence in Latin America with the acquisition of Crawford Carvallo and its business units.

The acquired entities include Graham Miller, Crawford Marine & Transportation, Crawford Affinity Chile, Crawford Affinity Colombia, Legaltec, and Quality Surs.

Crawford Carvallo provides loss adjusting, claims management solutions and legal services in Chile.

Crawford Carvallo has been part of Crawford’s partnership network for almost 30 years, providing clients in the region with access to its full range of capabilities across property & casualty (P&C), marine hull, transportation, aquaculture and affinity lines of business, as well as offering a suite of legal services.

Roberto McQuattie, president of Latin America at Crawford, said: “Today’s announcement is the natural evolution of our long-standing partnership with Crawford Carvallo. They are recognized as the market leader in loss adjusting, affinity and legal services in Chile and our partnership to-date has been a highly successful one. Continuing to work closely with their senior team, we will now be able to further expand and develop our scale in the region through further enhancing our client offering.”

Javier Carvallo, president of Crawford Carvallo, added: “We have taken this step in our history with special consideration for the professional and personal projection of our 466 employees. From this day on, Chile will no longer be the geographical boundary to their creativity and commitment. We are now part of a company that leads the management of the challenges currently being faced by the insurance industry, with regard to both the increasingly larger and more complex claims, and the growing demand for quality from the clients and beneficiaries of the personal insurance segment.”

Rohit Verma, CEO of Crawford, said: “At Crawford, we are relentless in our pursuit for service excellence and are always looking to serve the needs of our clients where they need us most. With Crawford Carvallo we are acquiring the market-leader in Chile. Its exceptional level of market insight and specialist talent gives us the reach and agility to continue meeting the changing needs of the industry. We will continue to seek opportunities to bolster our presence across Latin America, ensuring that we deliver exceptional expertise, compelling claims outcomes and market-beating quality service that is the hallmark of Crawford.”