Crawford appoints new UK & Ireland president

Crawford & Company, a provider of claims management solutions, has appointed Lisa Bartlett as new president of UK & Ireland, replacing Clive Nicholls who is retiring from the company at the end of September.

Bartlett, currently chief client officer, will take the position with effect from 1 October 2019.

Nicholls joined Crawford in 2009 as senior vice-president, global markets. During his time at Crawford, he has held several senior roles and was appointed chief executive officer, UK & Ireland in March 2015.

Harsha Agadi, president and chief executive officer of Crawford, said: “Clive has made numerous contributions to the success of Crawford in the UK and on the international stage. From the successful integration of GAB Robins, the launch of Crawford Legal Services and UK investments into data and innovation, he has played an instrumental role in Crawford’s growth. I want to thank Clive for his immense contribution to Crawford.”

Agadi added: “After a rigorous and wide-ranging selection process both internally and externally, I am delighted to appoint Lisa Bartlett to the role of president, UK & Ireland to deliver on our One Crawford value to enable profitable growth of business, service excellence and innovative solutions for the benefit of our clients.

“Having worked in both the insurance and broking sectors in a variety of senior management roles, Lisa has a deep understanding and experience of the claims sector and the markets in which we operate. She is a strong, dynamic and value-driven leader with an impressive track record of delivering consistent, high-quality performance. Lisa has proven herself to be an excellent leader and her high standards for client satisfaction, people development and operational efficiency are delivering on our mission to restore and enhance lives, businesses and communities.”

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