12 November 2020Insurance

Chubb replaces claims director for Europe, Eurasia & Africa

Property/casualty insurer Chubb has appointed a new claims director for the Europe and Eurasia & Africa regions.

John Latter will replace Julie Chalmers, who is leaving the company, and assume his new role as senior vice president, claims director effective immediately.

Previously UK & Ireland claims director, Latter will continue to oversee this role until a successor is named.

He has 30 years' experience across claims in the insurance industry. He joined Chubb three years ago from Zurich where he held a number of senior claims roles with both UK and international responsibilities.

In his new role, Latter will have overall responsibility for the strategy and delivery of Chubb's claims services in the Europe and Eurasia & Africa regions. He will continue to be based in London and will report to David Furby, senior vice president, Chubb Group and regional president, Chubb European Group and to Nandini Mani, executive vice president, claims for Overseas General Insurance, the company's international general insurance business in 51 countries and territories.

Furby said: "I am delighted to promote John to this important role. John is highly respected within the industry and has a proven track record within claims across many years. His insights and leadership will help to continue to deliver a superior experience for our customers and strengthen further our award-winning claims service across both these regions."

Mani added: "John brings with him a wealth of experience and understanding which will make him an effective leader across these two regions. His appointment illustrates the depth of talent we have within the Chubb organisation and emphasises our commitment to maintaining claims excellence."

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