Chubb hires Zurich duo for top claims roles in UK and Europe

Property/casualty insurer Chubb has hired two former Zurich executives, Marc Scheidegger and John Latter, to bolster its regional claims team in the UK and Europe.

Scheidegger has been appointed as claims director of Continental Europe, and will be based in Paris. He joins Chubb from Zurich where he served in a series of senior claims roles with international responsibilities – most recently as chief claims officer, Hong Kong general insurance.

Based in London, Latter joins as claims director of UK and Ireland, also from Zurich Insurance where he was director of technical centre, UK claims. Prior to this, he held a number of senior claims roles with both UK and international accountabilities.

In addition, the company has also appointed Kevin Smith as European claims service manager, responsible for overall service delivery across Europe. Based in London, Smith will focus on major multinational accounts, as well as the development of Chubb's service proposition across the middle market and SME (small and medium-sized enterprise) sectors.

Smith first joined Chubb in 2003 as property claims adjuster in London. After serving in a number of external roles in the technical and claims management spheres, he returned in 2013 as assistant property claims manager, Europe.

All the three executives will report to Steve Parry, director of claims, Europe and Eurasia & Africa.

Parry commented: "These appointments further demonstrate the fundamental importance of claims within our business and our commitment to continually improving customer service in a market where our reputation for claims excellence remains a powerful differentiator."

"Marc and John will direct the delivery of Chubb's claims service in these two regions. With their wealth of European and wider international experience, great technical expertise and strong track record of providing both leadership and customer focus in claims handling, they are a great addition to the team."

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