Chubb appoints Liberty Mutual SVP as head of casualty claims in US

Property/casualty insurer Chubb has named John Watkins as senior vice president, head of casualty claims for its North America claims organisation.

Based in Basking Ridge, New Jersey, Watkins will report to executive vice president, senior claim officer of North American claims Jeffrey Miller. Prior to this appointment, Miller oversaw casualty claims for North America in addition to his current role.

In the new position, Watkins will be responsible for managing approximately 325 casualty claims examiners and will oversee primary, excess, and umbrella general liability claims for both commercial and personal lines as well as environmental, construction, construction defect, medical risk, life science, aviation, programs, agriculture, and multinational claims.

Watkins has over 27 years of claims management experience. He has served in a number of positions of increasing responsibilities, most recently as senior vice president of complex claims for Liberty Mutual's commercial insurance business. He joined the company as head of its litigation group.

Prior to Liberty, Watkins was national claims counsel for Allmerica (now The Hanover) where he set strategy for resolution of high exposure and complex claims. He joined Allmerica as litigation counsel.

"John is a strategic leader and has a broad claims and legal background with an emphasis on managing complex casualty lines," said Frank Lattal, SVP and chief claims officer of Chubb Group.

"His deep expertise and industry knowledge will enable our strong casualty team to further provide superior claims handling for our commercial and personal lines clients. I look forward to working alongside him in supporting our world-class casualty claims service team."

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