Canopius plucks Zurich leader for top claims leadership role in Asia

Global specialty re/insurer  Canopius has recruited a new head of claims Asia Pacific from Zurich as it looks to “materially enhance” its claims proposition in the APAC region.

Megan Shao (pictured) joins Canopius following its strategic restructure; she will report to Mark Newman, CEO, APAC and Gabrielle Folliard, chief claims officer.

Shao has more than 14 years of specialist claims experience and extensive regional expertise. She previously worked for Zurich as head of claims, technical Centre, Hong Kong and head of financial lines & casualty claims, Asia. Prior to that, she worked at Chubb as claims manager, financial lines, Greater China.

Newman said: “I am delighted to welcome Megan to the Asia Pacific team. Our regional success continues to be built on our ability to attract exceptionally talented people and empower them in their roles. Megan will add significant experience and leadership to our team with her regional knowledge across multiple jurisdictions and a broad range of product classes. Paying claims is what our industry does, and I am confident Megan will further improve our overall service standards, strengthen our specialty expertise and be a key member of our regional leadership team.”

Gabrielle added: “Megan will be a key member of the Canopius claims leadership team, where she will be responsible for claims strategy, driving our claims vision and supporting the ambitious growth plans of the APAC team. Megan’s wealth of experience and expertise will materially enhance our claims proposition in the APAC region.”

Megan said: “I am very much looking forward to joining Canopius and supporting the company in capitalising on the exciting opportunities in the region. The way claims are managed is a vital component of any insurer’s business and it is paramount that our policyholders receive best-in-class claims service that is always fair, responsive and professional. I look forward to working with both internal and external stakeholders to build on the excellent reputation Canopius has in the market.”

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