AXA unveils new digital hub for commercial insurance

French insurer  AXA has launched a digital commercial hub to build an ecosystem of new services aimed as tackling evolving protection needs of its corporate clients. The move is in line with its Driving Progress 2023 strategic plan to “transform” its value proposition and the way it operates.

The digital commercial platform will aggregate different services leveraging the combination of real time data and analytics collected through satellites, drones, sensors, with  AXA’s expertise in risk prevention services and the group’s underwriting and claims capabilities.

The platform will feature two initial programmes:  AXA Smart Services – a network providing risk insights, risk management capabilities and new services to commercial clients, and  AXA Climate – a science and data based open ecosystem that provides a spectrum of sustainability services, including training, consulting, insurance, and financing, for large corporate customers, and public and financial institutions.

Georges Desvaux (pictured), chief strategy and business development officer of  AXA, said: “We are at a tipping point in our innovation strategy. After having accelerated the development of our expertise and our culture of innovation throughout the company, we now want to integrate a comprehensive, data driven ecosystem of services across our key markets aligned with our main strategic priorities. The Digital Commercial Platform is a quintessential embodiment of this strategy, like the Digital Healthcare Platform that we successfully launched last year across Europe. Both initiatives signal a new step in our innovation journey aiming at continuously improving our offers and services for our clients.”

Scott Gunter, chief executive officer of  AXA XL, added: “Our ambition is to develop an innovative global solution that provides value to our commercial lines clients through protection and prevention. We recognise that traditional insurance is no longer the sole answer to our clients’ evolving risks. With Digital Commercial Platform, we are building a platform for insurance and risk management services that will transform our value proposition and the way we operate to serve our clients. We believe that this is increasingly what clients need and will look for from their insurance partner.”

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