Assurant launches Business Concierge product for SMEs in partnership with Co Op Bank

Assurant, the global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, has launched Business Concierge with The Co-operative Bank.

Business Concierge is designed to help small and medium businesses manage their back-office operations. It includes legal assistance and technical support for a wide range of connected devices including mobiles and laptops, allowing entrepreneurs to focus on their customers and the day-to-day running of their business.

It includes a legal advice helpline, access to discounted solicitor fees, HR and employment support, an online portal with key document templates and unlimited access to a tech assist helpline.

The service costs £8.00 plus VAT per month per user.

Christian Formby, president at Assurant Europe, pointed to increased demand for technical assistance and support since COVID-19 restrictions began in early 2020. “SMEs thrive when they have the time, space, and support to innovate and grow their business,” he explained. “Through cost-effective legal and technical assistance, Business Concierge frees businesses from back office distractions and enables them to focus on what they do best.”

Catherine Douglas, managing director of SMEs at The Co-operative Bank, added: “Assurant is a trusted partner with heritage in providing this range of back office functions. Now, business owners can get on with doing what they do and know best and have the confidence that legal and technical support is just a call away when they need it most.”

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