The industry aims to become more investor-centric if it is to close a gap in capacity that exists in the industry, which remains unfilled despite the hard market. But one additional way it can do this is to make better use of data and technology, including artificial intelligence (AI).
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25 October 2023 Profitability amid uncertainty remains a top concern for the industry—but the light at the end of the tunnel could be combining the right talent with AI, respondents to our survey indicated.