Munich Re's ERGO partners with AI-powered insurtech FRISS to improve claims process

Insurtech  FRISS, a provider of artificial intelligence-based fraud and risk solutions for the property/casualty (P&C) insurance industry, has partnered with Munich Re company ERGO Germany.

ERGO has implemented FRISS solution to fasten its claims management process in the personal motor, property and liability lines of business. It followed the successful FRISS projects at ERGO in Austria, Greece and Lithuania.

The partnership aims to support ERGO Germany's digital transformation process and enable the insurer to leverage artificial intelligence to optimise its portfolio.

Nicola Virzi, general manager FRISS DACH, said: “It is fantastic to see that our long-term partnership with ERGO added a new chapter to our cooperation. Their vision of supporting the honest customer in the best possible way with state-of-the-art digital initiatives is a perfect match with FRISS. We are delighted to contribute to their digital transformation program and speed up the claims management process with our AI powered risk assessment solution for their claims departments.”

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