Marsh McLennan’s Doyle hails two new senior leadership posts

Marsh McLennan has created two new senior leadership posts to help deliver the firm’s enterprise strategy to drive greater client impact, said group president and chief operating officer John Doyle.

The professional services firm has appointed John Jones (pictured, right) to the role of chief marketing and communications officer and Pat Hagemann (pictured, left) to the post of chief of staff to the group president and COO.

Jones and Hagemann will report to Doyle, with the appointments becoming effective July 1, 2022.

“I have deep respect for the expertise and professionalism that John and Pat bring to their new roles,” Doyle said. “Their appointments will help us deliver our enterprise strategy to drive greater client impact and to be more agile and collaborative.”

Jones will lead  Marsh McLennan’s new marketing and communications organisation, which will support the company’s four businesses,  Marsh, Guy Carpenter, Mercer and Oliver Wyman, and the  Marsh McLennan Advantage group, which drives cross-business initiatives, partnerships and thought leadership.

Jones joined the company in 2016 and is currently chief marketing officer of  Marsh. He has more than 25 years of marketing, communications and strategy experience, including as SVP of Marketing and Strategy of AIG’s commercial insurance business.

In her new role, Hagemann will support strategic initiatives and liaise with business and functional leaders across the company to administer a wide range of projects. The company’s Business Resiliency Management, Global Security and Executive Services teams will report to her.

In her 40-year career at  Marsh, Hagemann has held numerous leadership roles, including global risk and compliance officer and chief operating officer for the US and Canada. She has been chief administrative officer of  Marsh since 2017.

Did you get value from this story? Sign up to our free daily newsletters and get stories like this sent straight to your inbox.