Crawford boosts claims services with acquisition of US tech company

Crawford & Company, a provider of claims management solutions, has acquired 85 percent of the membership interests of Oklahoma City-based WeGoLook for $36.125 million.

The strategic investment will empower Crawford to revolutionise, automate and expedite its claim handling process by using WeGoLook's technology.

"The Crawford-WeGoLook alliance propels us to the forefront of the industry and will transform the way we conduct business," said Harsha Agadi, Crawford president and chief executive officer (CEO).

"Combining Crawford's global footprint, established client relationships, and industry longevity with WeGoLook's groundbreaking technology and streamlined processes opens up endless possibilities."

Ken Fraser, executive vice president, Crawford's chief strategic and development officer, said: "The WeGoLook partnership is the first majority acquisition of Crawford Innovative Ventures and signifies a remarkable shift in Crawford's strategic position in the market."

"Crawford's new direction promises to revolutionize our claims handling process and positions Crawford to lead the global transformation and digitalization of claims management."

Robin Smith, CEO of WeGoLook, added: "By joining forces, we're delivering more innovative solutions to Crawford clients than ever before, and I'm excited to be a part of this partnership. The gig economy, which includes our Lookers, changes the way businesses operate today, and Crawford will unlock that potential as it provides faster and more secure service to existing and future clients. We are proud to become a part of Crawford & Company."